Contact Us
For any inquiries or concerns, please feel free to reach out to us through my email: support@jonatshobbyshop.com or Facebook Page: @jonatshobbyshop. We’ll be happy to assist you in any way we can.
Common queries answered
Frequently asked Questions
Shop with ease as we accept various payment methods such as credit/debit cards, online bank transfer, and cash on delivery. Choose the option that’s most convenient for you and enjoy hassle-free shopping!
Shipping is handled by JNT or SPX for hassle free delivery! We offer nationwide shipping as long as it is supported by the said courier. The estimated time of arrival is 7-10 days for Luzon and Visayas regions, and 3-5 days for Mindanao. Unfortunately, international shipping is not yet supported at this time, but we hope to offer it in the future. If your location is not supported, don’t worry – simply message us and we will work with you to find an alternative shipping method.
Yes, we are a legit hobby shop and have been in business for 5 years already! We take pride in our proper permits to operate and we always make sure to issue and pay our taxes. We understand that there may be doubts about online shopping, but you can check out our Shopee page for reviews and testimonials from our satisfied customers. Shop with peace of mind at Jonats Hobby Shop!
If you are eligible for a refund, please note that it may take around 14 days to process your refund. We apologize for any inconvenience this may cause. If you have any concerns or questions, please feel free to message us and we will be happy to assist you. Thank you for your understanding and continued support at Jonats Hobby Shop!